Privacy Policy
Last updated: January 1, 2025
1. Who We Are
LaunchWell Brands ("we," "us," "our") is a web design and SEO agency based in Punta Gorda, Florida. We can be reached at buildwith@launchwellbrands.com.
2. Information We Collect
We collect information you voluntarily provide, including:
- Name and email address when you contact us or submit a quote request
- Business information you share during our engagement
- Payment information processed securely through Stripe (we never store card numbers)
- Communications via email or our contact forms
We may also collect standard web analytics data (page views, session duration, referrers) via Google Analytics if you have not opted out.
3. How We Use Your Information
We use your information to: respond to inquiries; deliver services you've engaged us for; send project-related communications; and improve our website and services. We do not sell your information to third parties.
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — payment processing
- Resend — transactional email
- Sanity — content management
- Google Analytics — web analytics (optional)
- Netlify — website hosting
Each service operates under its own privacy policy.
5. Data Retention
We retain contact and project records for up to three years after the conclusion of an engagement, unless required by law to retain longer. You may request deletion at any time.
6. Your Rights
You have the right to access, correct, or delete personal information we hold about you. To make a request, email us at buildwith@launchwellbrands.com. We will respond within 30 days.
7. Cookies
We use a single first-party cookie (lw-theme) to remember your light/dark mode preference. This cookie contains no personally identifiable information. Google Analytics may set additional cookies if you have not opted out.
8. Contact
Questions about this policy? Email us at buildwith@launchwellbrands.com or write to us at LaunchWell Brands, Punta Gorda, FL.